Privacy
What information do we collect?
- We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To send you promotional emails or product offerings from our Dealership.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include our Dealership. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our Privacy Policy.
Accessibility Policy
We are committed to ensuring that our communications, including our website, are accessible to people with disabilities. We seek to ensure that all the pages on our website are designed to meet W3C Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance. We review our website periodically to check and improve accessibility, and we favor third-party web content and technology providers based on their accessibility. If you face any barriers on our website, please do not hesitate to let us know so we can take corrective action immediately.
Microsoft Clarity Privacy Policy
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Westshore Polaris Privacy Policy for TCPA Compliance
Effective Date: January 1, 2025
Westshore Polaris (“we,” “us,” or “our”) is committed to protecting your privacy and providing a transparent explanation of how we handle your personal information in compliance with the Telephone Consumer Protection Act (TCPA). This policy explains what information we collect, how we use it, and your rights concerning our communication practices.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Phone numbers, email addresses, and mailing addresses provided through online forms, service requests, or dealership interactions.
- Communication Preferences: Your preferences for receiving marketing communications, appointment reminders, and other notifications.
- Transactional Data: Information related to purchases, service requests, and communications history.
- Device Information: When you interact with us online, we may collect technical data such as IP addresses and browser information.
2. Purpose of Data Collection
- We use the information we collect to:
- Communicate with you about dealership services, promotions, and events.
- Provide appointment reminders, service notifications, and order confirmations.
- Send marketing communications, including calls and text messages, as permitted by applicable laws.
- Improve customer service and personalize your experience with us.
3. Consent and Opt-Out Process
- We respect your communication preferences and comply with TCPA requirements:
- Consent is Optional: Providing consent to receive marketing communications is not required to make a purchase, schedule a service appointment, or receive other dealership services.
- How to Provide Consent: Consent may be given by checking a box on a form or verbally during dealership interactions.
- How to Withdraw Consent: You can opt out of marketing communications at any time by replying STOP to any text message, using the unsubscribe link in marketing emails, or contacting us directly at [Insert Contact Information].
- Acknowledgment: Opting out does not affect transactional or service-related communications that are necessary for your ongoing relationship with us.
4. Third-Party Sharing
We may share your information with trusted third-party service providers who assist us in delivering marketing communications and managing customer interactions. These providers are contractually required to protect your information and comply with TCPA regulations.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. If you revoke consent or request deletion, we will promptly update our records.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure databases, encryption, and restricted access.
7. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to the information we have about you and correct any inaccuracies.
- Data Deletion: You may request that we delete your personal information, subject to legal and business retention requirements.
- Communication Preferences: You can update your communication preferences or opt out of specific communication channels.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the “Effective Date” at the top.
9. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please call or fill out the form located on our Contact Us page.
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By interacting with us and providing your personal information, you acknowledge that you have read and understand this Privacy Policy.
